Blog
Operations & Client Experience Insights
Practical thinking on the systems, client journeys and operational infrastructure behind established service businesses built to last.
If you’re ready to move from inspiration to action, start with our systems audit - the first step in building systems that truly support your work.
If I Were Starting a Coaching Business in 2025, Here’s Exactly What I’d Do
Starting your coaching business in 2025? Skip the guesswork. Here’s exactly how to build your backend systems, client journey, and lead generation funnel the smart way.
Why Onboarding is the Key to a High-Impact Coaching Business—and Why It’s So Hard to Master
Learn why a streamlined onboarding process is crucial for coaching success. Discover the challenges coaches face and how to create a professional, efficient system that builds trust, saves time, and scales with ease.
Scaling Your Coaching Business: The Key Roles You Need for Sustainable Growth
Scaling your coaching business requires more than just hard work—it demands the right team. In this post, I break down the key support roles every coach needs, from Virtual Assistants to Directors of Operations, to help you grow sustainably and stay focused on serving clients. Discover how each role contributes to your long-term success.
Don't Lose Track of Your Sales Lifeline: A Guide for Coaches and Consultants
Struggling to keep your coaching or consulting business thriving? Discover the top 5 strategies to revitalize your sales process and ensure a steady flow of clients—even during the busiest times. Learn how to prioritize sales, reconnect with past leads, and streamline your approach to stay organized and consistently close deals. Whether you’re an emerging coach or an established consultant, these practical tips will help you avoid sales slumps and keep your business growing.
The Human Side of Leadership: Lessons Learned Supporting 10 Founders and Counting
As a Certified Online Business Manager (OBM), my mission is to adapt to the diverse needs of founders by leveraging my extensive experience in executive support. In this blog post, I share the key lessons I’ve learned while working with ten inspiring founders, highlighting how my background helps me accommodate their unique challenges. From understanding the blurred lines between personal and business life to fostering an environment where vulnerability is welcomed, I discuss the strategies that enhance collaboration and drive results.
The Role of an Online Business Manager in Social Impact Ventures
Discover how Keizer Virtual Solutions (KVS) empowers social impact ventures through online business management. This blog post delves into the vital role of OBMs in managing daily operations, streamlining processes, and executing strategic plans, allowing leaders to focus on their mission. Learn about KVS’s specialized services, including comprehensive operations reviews, OBM retainers, CRM implementation, VA recruitment, and SOP creation, designed to enhance efficiency and scalability for Leadership Coaches, DEI Specialists, and Consultants dedicated to making a positive impact.
Crafting Winning Strategies As A Leadership Coach
Standing out as a new Leadership Coach is hard. Having worked with several Leadership Coaches now, I share six tips for crafting winning strategies for building your coaching business. With the right strategies and support, you can attract your ideal client and make your mark in the DEI space.
Navigating 2024: How a Certified OBM® Can Help Your Biz Stay Relevant
In this blog post, I delve into the dynamic trends shaping online business in 2024 and underscore the indispensable role of a Certified Online Business Manager (OBM). As the digital landscape evolves, businesses are focusing on hyper-personalization, remote work optimization, strategic tech integration, content as a conversion driver, and scalability. The post emphasizes the OBM's unique position at the intersection of these trends, offering personalized customer experiences, optimizing virtual work structures, strategically integrating technology, and driving content-driven conversions.
What Does A Certified OBM® Actually Do?
In my first blog post, I describe what a Certified Online Business Manager (OBM) is and delve into the many ways in which OBMs help Visionaries scale their businesses, including guiding clients in their business endeavours, translating goals into actionable tasks, and ensuring seamless collaboration within the team. This post highlights the specific tasks an OBM undertakes and how hiring an OBM helps businesses grow and increase efficiency in their online business.