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Operations & Client Experience Insights

Practical thinking on the systems, client journeys and operational infrastructure behind established service businesses built to last.

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The Human Side of Leadership: Lessons Learned Supporting 10 Founders and Counting

The Human Side of Leadership: Lessons Learned Supporting 10 Founders and Counting

As a Certified Online Business Manager (OBM), my mission is to adapt to the diverse needs of founders by leveraging my extensive experience in executive support. In this blog post, I share the key lessons I’ve learned while working with ten inspiring founders, highlighting how my background helps me accommodate their unique challenges. From understanding the blurred lines between personal and business life to fostering an environment where vulnerability is welcomed, I discuss the strategies that enhance collaboration and drive results.

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